FAQs
**1. What is Replico Hub?**
Replico Hub is an online store based in Finland that specializes in selling premium Wall Clock Walnut products. We offer a wide range of high-quality wall clocks crafted from walnut wood.
**2. Where is Replico Hub located?**
Our physical address is Keskustori 2, 33100 Tampere, Finland.
**3. How can I contact Replico Hub customer support?**
You can reach our customer support team via email at support@replicohub.com or by calling us at +358 41 4994409. Our support team is available to assist you with any questions or concerns you may have.
**4. What currency does Replico Hub use?**
All prices on our website are displayed in EUR (Euros).
**5. What payment methods does Replico Hub accept?**
We accept the following payment methods: Visa, Mastercard, American Express, Discover, JCB, Diners Club, and Apple Pay. You can choose the most convenient option during the checkout process.
**6. How long does it take to process an order?**
Order processing typically takes 2-3 business days. Please allow this time for us to prepare and package your Wall Clock Walnut before it is shipped.
**7. What are the shipping options available?**
We offer Free Shipping on all orders to customers within Finland. Your order will be delivered to your specified address within 3-6 business days after the processing period.
**8. Does Replico Hub ship internationally?**
Currently, we only offer shipping within Finland. We hope to expand our shipping options to other countries in the future.
**9. What is Replico Hub's return policy?**
We want you to be fully satisfied with your purchase. If, for any reason, you are not happy with your Wall Clock Walnut, you can return it within 30 days of receiving it. Please ensure the product is in its original condition and packaging. Contact our customer support to initiate the return process.
**10. How long does it take to receive a refund for a returned item?**
Once we receive and inspect the returned item, we will process the refund to your original payment method within 5-8 business days. Please note that it may take additional time for your bank or credit card company to process the refund.
**11. Can I track my order?**
Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the status and location of your package during transit.
**12. Is there a warranty on the Wall Clock Walnut products?**
All our products come with a standard one-year warranty against manufacturing defects. If you encounter any issues with your Wall Clock Walnut within this period, please contact our customer support for assistance.
**13. Are there any promotions or discounts available?**
We occasionally run promotions and discounts on our products. To stay informed about our latest offers, sign up for our newsletter or follow us on social media.
**14. Can I change or cancel my order after it has been placed?**
If you wish to make changes to your order or cancel it, please contact our customer support as soon as possible. We will do our best to accommodate your request, but it may depend on the status of your order.
**15. Do you offer gift wrapping services?**
At the moment, we do not offer gift wrapping services. However, our Wall Clock Walnut products come in elegant packaging, making them suitable for gifting.
If you have any additional questions or require further assistance, don't hesitate to reach out to our customer support team. We are committed to providing the best shopping experience at Replico Hub!
Replico Hub is an online store based in Finland that specializes in selling premium Wall Clock Walnut products. We offer a wide range of high-quality wall clocks crafted from walnut wood.
**2. Where is Replico Hub located?**
Our physical address is Keskustori 2, 33100 Tampere, Finland.
**3. How can I contact Replico Hub customer support?**
You can reach our customer support team via email at support@replicohub.com or by calling us at +358 41 4994409. Our support team is available to assist you with any questions or concerns you may have.
**4. What currency does Replico Hub use?**
All prices on our website are displayed in EUR (Euros).
**5. What payment methods does Replico Hub accept?**
We accept the following payment methods: Visa, Mastercard, American Express, Discover, JCB, Diners Club, and Apple Pay. You can choose the most convenient option during the checkout process.
**6. How long does it take to process an order?**
Order processing typically takes 2-3 business days. Please allow this time for us to prepare and package your Wall Clock Walnut before it is shipped.
**7. What are the shipping options available?**
We offer Free Shipping on all orders to customers within Finland. Your order will be delivered to your specified address within 3-6 business days after the processing period.
**8. Does Replico Hub ship internationally?**
Currently, we only offer shipping within Finland. We hope to expand our shipping options to other countries in the future.
**9. What is Replico Hub's return policy?**
We want you to be fully satisfied with your purchase. If, for any reason, you are not happy with your Wall Clock Walnut, you can return it within 30 days of receiving it. Please ensure the product is in its original condition and packaging. Contact our customer support to initiate the return process.
**10. How long does it take to receive a refund for a returned item?**
Once we receive and inspect the returned item, we will process the refund to your original payment method within 5-8 business days. Please note that it may take additional time for your bank or credit card company to process the refund.
**11. Can I track my order?**
Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the status and location of your package during transit.
**12. Is there a warranty on the Wall Clock Walnut products?**
All our products come with a standard one-year warranty against manufacturing defects. If you encounter any issues with your Wall Clock Walnut within this period, please contact our customer support for assistance.
**13. Are there any promotions or discounts available?**
We occasionally run promotions and discounts on our products. To stay informed about our latest offers, sign up for our newsletter or follow us on social media.
**14. Can I change or cancel my order after it has been placed?**
If you wish to make changes to your order or cancel it, please contact our customer support as soon as possible. We will do our best to accommodate your request, but it may depend on the status of your order.
**15. Do you offer gift wrapping services?**
At the moment, we do not offer gift wrapping services. However, our Wall Clock Walnut products come in elegant packaging, making them suitable for gifting.
If you have any additional questions or require further assistance, don't hesitate to reach out to our customer support team. We are committed to providing the best shopping experience at Replico Hub!